Registration Cancellation Policy
Notification of cancellation must be made in writing and sent to the Congress Secretariat Registration Department by email or fax. If the written notification of cancellation is received before 15 May 2019 the paid registration fee less an administration fee of 50 EUR will be refunded.
No refunds will be made for cancellations received after this date. Credit will not be given for unattended events or early termination of attendance.
Registration Name Change
A handling fee of 50 EUR will be charged for every name change to an existing Congress registration. A new registration form for the substitute attendee should be submitted, as well as a proof for the reduced fee if applicable. Name changes will only be accepted until the standard registration deadline indicating clearly the new and old name. After the standard registration deadline (20 August 2019), all name changes must be carried out onsite.
Lost Name Badge
The name badge must be worn at all times during the Congress. Access to the Congress facilities will not be granted without a proper name badge. If an attendee loses, misplaces or forgets the name badge, a handling fee of 50 EUR will be charged for a new name badge. Upon handing out a new name badge, the lost badge will become invalid.
Modification of the Congress Programme
The Congress Secretariat and the Congress Organizer reserve the right to modify the programme, which is published as an indication only.
Cancellation of the Congress
If the event that the Congress cannot be held or is postponed due to events beyond the control of the Congress Organizers (Force Majeure) or due to events which are not attributable to wrongful intent or gross negligence of the Congress Organizers, the Congress Organizers cannot be held liable by attendees for any damages, costs, or losses incurred, such as transportation costs, accommodation costs, financial losses, etc.
Under these circumstances, the Congress Organizers reserve the right to either retain the entire registration fee and to use it for a future congress, or to reimburse the attendee after deducting costs already incurred for the organization of the Congress and which could not be recovered from third parties.